Privacy Policy
Effective July 2026
1. Introduction
This Privacy Policy explains how Clutch Network Inc. ("Clutch," "we," "us") collects, uses, and shares information when you use our platform ("Platform"). By using the Platform, you consent to the practices described here.
2. Information We Collect
We collect information you provide directly, including your name, email address, password, profile details (sport, college, division, bio, photo), messages sent to other users, reviews, and referral codes. We also collect information generated through your use of the Platform, such as booking history, session details, and communications with our support team.
3. Payment Information
Payments are processed by Stripe, Inc. Clutch does not store your full card number or banking credentials — these are handled directly by Stripe in accordance with its own privacy policy and security standards. We retain records of transaction amounts, dates, and booking references for accounting and support purposes.
4. Fitness Tracker Data
If you choose to connect a third-party fitness platform (Strava, Oura, WHOOP, Fitbit, or Polar), we receive activity and health-related data such as workouts, heart rate, sleep, recovery, and readiness scores, as authorized by that platform's connection permissions. This data is used to power features you've opted into, including optional sharing with a specific Coach you select. You control this sharing per Coach and can disconnect any platform at any time in Settings — doing so stops future data collection but does not automatically delete previously synced data, which you may request removed at any time (see Section 8).
5. How We Use Your Information
We use collected information to: operate and improve the Platform; process bookings and payments; facilitate communication between Members and Coaches; send transactional notifications (booking confirmations, reminders, messages); send optional marketing communications you can opt out of; detect and prevent fraud or abuse; and comply with legal obligations.
6. How We Share Your Information
We share information with: (a) other users, as necessary for the Platform to function — for example, a Coach sees a Member's name and booking details, and vice versa; (b) service providers who process data on our behalf, including Supabase (authentication and database hosting), Stripe (payments), and Resend (transactional email); (c) fitness platforms you've connected, solely for the purpose of the integration you authorized; and (d) law enforcement or regulators where required by law. We do not sell your personal information to third parties.
7. Cookies and Similar Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Platform is used. You can control cookies through your browser settings, though disabling them may affect Platform functionality such as staying signed in.
8. Your Rights and Choices
You may access, update, or request deletion of your account information at any time by contacting hello@clutch-network.com. You can manage notification preferences in Settings, disconnect fitness integrations at any time, and revoke per-Coach fitness-data sharing at any time. Where applicable law grants additional rights (such as data portability), we will honor validated requests consistent with our legal obligations.
9. Data Retention
We retain your information for as long as your account is active and as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements. If you close your account, we will delete or anonymize personal information within a reasonable period, except where retention is required for legal, tax, or fraud-prevention purposes.
10. Children's Privacy
The Platform is intended for users 18 and older, or minors participating with the express written consent of a parent or legal guardian as described in our Terms of Service. We do not knowingly collect personal information from children without such consent. If you believe a child has provided us information without appropriate consent, contact hello@clutch-network.com.
11. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. As noted above, Clutch does not sell personal information. To exercise these rights, contact hello@clutch-network.com.
12. Data Security
We use industry-standard safeguards, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the Platform or by email. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.
14. Contact Us
Questions about this Privacy Policy can be directed to hello@clutch-network.com.