Terms of Service
Effective July 2026
1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of the Clutch Network platform, including our website, mobile experience, and related services (collectively, the "Platform"), operated by Clutch Network Inc. ("Clutch," "we," "us"). By creating an account or using the Platform, you agree to be bound by these Terms and by our Privacy Policy.
2. Description of Service
Clutch is a technology platform that connects former athletes, trainers, and coaches ("Coaches") with members seeking athletic coaching, training, and mentorship ("Members"). Clutch facilitates discovery, scheduling, and payment for coaching sessions. Clutch does not itself provide coaching, training, or fitness instruction — all such services are provided directly by independent Coaches.
3. Eligibility
You must be at least 18 years old to create an account, or have the express written consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By using the Platform, you represent that you meet these requirements and that all registration information you provide is accurate.
4. Account Registration and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly at hello@clutch-network.com of any unauthorized use of your account. Clutch is not liable for any loss arising from your failure to safeguard your credentials.
5. Coaches Are Independent Contractors
Coaches on the Platform are independent contractors and are not employees, agents, joint venturers, or partners of Clutch Network Inc. Clutch does not direct or control the manner in which Coaches deliver their services, does not guarantee the quality, safety, or outcome of any session, and is not responsible for the acts or omissions of any Coach. Coaches are solely responsible for their own compliance with applicable licensing, certification, and legal requirements.
6. Bookings, Payments, and Fees
Sessions are booked and paid for through the Platform using Stripe as our payment processor; Clutch does not store your full payment card details. Clutch retains a service fee from each transaction, disclosed at checkout. Cancellation policies are set per session type and displayed at time of booking. A missed-session fee (currently $40) may apply to Members who fail to attend a confirmed session without adequate notice, unless waived by the Coach. All fees are non-refundable except as required by law or as otherwise stated at checkout.
7. Assumption of Risk and Liability Waiver
Participation in coaching sessions and related physical activity carries inherent risk of injury. Before your first session, you will be asked to review and electronically sign a separate Participation & Liability Waiver, which is incorporated into these Terms by reference. You may not book or attend sessions without signing that Waiver.
8. User Conduct
You agree not to: (a) harass, abuse, or threaten any other user; (b) provide false information about your identity, credentials, or qualifications; (c) use the Platform for any unlawful purpose; (d) attempt to circumvent the Platform to arrange payment or bookings outside of Clutch; or (e) upload content that infringes another's rights or violates applicable law. Clutch reserves the right to suspend or terminate accounts that violate these Terms.
9. Content and Intellectual Property
The Platform, including its design, logos, and software, is owned by Clutch Network Inc. and protected by intellectual property law. You retain ownership of content you submit (profile information, messages, reviews), but grant Clutch a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content in connection with operating and promoting the Platform.
10. Reviews and Ratings
Members may submit reviews and ratings of Coaches following a completed session. Reviews must reflect genuine experiences. Clutch reserves the right to remove reviews that are fraudulent, abusive, or otherwise violate these Terms.
11. Referral Program
Clutch may offer referral codes or promotional credits from time to time. Referral rewards are subject to the specific terms disclosed at the time of the promotion and may be modified or discontinued at any time.
12. Fitness Tracker Integrations
The Platform allows you to optionally connect third-party fitness tracking accounts (such as Strava, Oura, WHOOP, Fitbit, or Polar). Data from connected platforms is used to power the features described at the time of connection, including optional sharing with a Coach you select. You may disconnect a fitness platform at any time in Settings. See our Privacy Policy for more detail on how this data is handled.
13. Termination
You may close your account at any time by contacting hello@clutch-network.com. Clutch may suspend or terminate your access to the Platform, with or without notice, if we believe you have violated these Terms or applicable law, or for any other reason at our discretion.
14. Disclaimers
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. CLUTCH DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY COACH WILL MEET YOUR EXPECTATIONS.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CLUTCH NETWORK INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING FROM YOUR USE OF THE PLATFORM OR ANY SESSION BOOKED THROUGH IT. CLUTCH'S TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO CLUTCH IN THE THREE MONTHS PRECEDING THE CLAIM.
16. Indemnification
You agree to indemnify and hold harmless Clutch Network Inc. and its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Platform, your violation of these Terms, or your interactions with other users.
17. Dispute Resolution and Arbitration
Any dispute arising out of or relating to these Terms or your use of the Platform shall be resolved exclusively through binding arbitration administered by JAMS under its Commercial Arbitration Rules, conducted on an individual basis — you waive any right to participate in a class action. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Either party may seek injunctive relief in a court of competent jurisdiction where necessary to prevent irreparable harm.
18. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via the Platform or by email. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.
19. Contact
Questions about these Terms can be directed to hello@clutch-network.com.